Effective Date: [30/07/2025]
Contact Email: contact@creovia.ro

1. What Information We Collect

• Device Information: Browser type, IP address, time zone, cookies & tracking data
• Order Information: Name, email, billing & shipping address, phone number, payment method (handled by third parties)

2. How We Use Your Information

• Order Processing & Fulfillment: To manage orders, payments, and delivery.
• Customer Communication: For transactional messages and support.
• Fraud Prevention & Analytics: Usage monitoring and site improvement.
• Marketing (With Consent): Promotional materials which you can opt-out from

3. Sharing Your Information

We may share information with:

• Service providers: Payment processors, shipping companies, analytics tools.
• Legal or business reasons: Compliance, merger/acquisition, organizational changes.
  We do not sell personal data to third parties.

4. Data Retention

• Order information: Retained as necessary for legal and business needs.
• Usage data: Retained for analytics purposes unless needed longer by law

5. Your Rights & Choices

• Access, correct, or delete your personal data via your account or by contacting us.
• Unsubscribe from marketing communications at any time.
• Manage cookies through your browser settings

6. Security

We use industry-standard measures—encryption, restricted access, secure cloud storage—to safeguard data. Still, no system is 100% secure.

7. International Data Transfer

Data may be processed outside your country, including the U.S. and EU; we comply with applicable data protection laws.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If discovered, it will be deleted promptly.

9. Policy Changes

We may revise this policy periodically. Updates will be posted on this page with a revised effective date.